Timing and Topics
|10:00am||Registration and refreshments|
|10:30am||Welcome and Overview|
|10:40am||How can D365 help you increase marketing ROI, drive sales results, and improve servicedelivery. We’ll focus on:
Sales – how to turn relationships into revenue, go beyond sales force automation, better understand customer needs, engage more effectively, and win more deals.
Marketing – discover easy to use email marketing, webforms, event management and marketing automation natively available in Dynamics 365.
Customer Service – Earn customers for life and differentiate your brand. Built-in intelligence delivers faster, more personalised service and adds value to every interaction, even on the go.
Field Service – Innovate with proactive service and deliver a seamless, end-to-end service experience. Resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Project Service Automation – Build trusted customer relationships by delivering outstanding project experiences. Deliver profitable projects on time and within budget while increasing employee productivity.
AI – Empower people across your organisation to discover predictive insights, take informed actions, and communicate with customers leveraging the power of artificial intelligence (AI).
|12:30pm||Preparing for a CRM project – what an implementation delivery looks like
A customer perspective – hear how D365 CE is driving business results
|13:15pm||Lunch and the opportunity to catch up with the K3 team and your peers.|
Book your place now
This workshop is free to attend for K3 Customers or businesses interested in D365 CRM
Every company attending the session can claim a free half day workshop tailored to your business needs