Entries by guyterry

‘Field Account must be filled in’ on Accounts Receivable parameters

A quick post; one for the search engines more than anything else. If you’re modifying the Accounts receivable parameters in Dynamics AX, you can get the error ‘Field Account must be filled in’. Pesky error message When this happens, any changes you want to make in the parameters form cannot be saved. The cause is […]

Setup for Call Center gets a little bit harder with CU9

I’ve called this post ‘Setup for Call Center gets a little bit harder with CU9′. I could equally have said ‘Call Center gets extra functionality in CU9′. You can spin it either way, depending on whether you want the extra functionality, or not. I am half-way through writing another post, which starts by describing how […]

New in R3 CU9 – Display a list of open work on the mobile device

CU9 for Dynamics AX 2012 R3 was released last week. It contains a good number of fixes, more than a dozen of which I really need for AX implementations I am involved in. But it feels to me that, when compared to last year’s CU8, it does not contain so much new functionality. Many of the new […]

Trade agreement ‘Find next’ on Call center Sales orders

On Sales Price (and Discount) Trade Agreements, AX will look for applicable trade agreement lines in a specific sequence (as described here. Basically, it looks for a “Customer = Table and Item = Table” record first, and “Customer = All, Item = All” last). If ‘Find next’ is ticked on the trade agreement line, AX will […]

Dynamics AX and Power BI

Just before Christmas last year, Microsoft announced significant new features under the ‘Power BI’ name. Functionality called Q&A caught my eye. It allows you to type in a question to create a report (or dashboard) and is, frankly, astonishing. Although this had been around for nearly a year, I think it was the first time that it […]

Dynamics AX and Power BI

Just before Christmas last year, Microsoft announced significant new features under the ‘Power BI’ name. Functionality called Q&A caught my eye. It allows you to type in a question to create a report (or dashboard) and is, frankly, astonishing. Although this had been around for nearly a year, I think it was the first time that it […]

The Debugger opens, but is blank

I have a terrible memory. Half of the posts on here exist only so I’ll know where to look the next time I can’t remember something. This post is in the same vein. Ever attempted to use the Dynamics AX Debugger, only to find that when it opens it is blank? The Debugger opens, but is blank. You’ve done […]

‘Generate RMA’ in the Call Center Customer Service form

If you’re using Dynamics AX 2012 R3, you might have discovered the Call center ‘Customer service’ form. If you operate a call center environment, where agents are taking orders and queries over the ‘phone, it’s well worth a look at how this form brings relevant information and functionality together. This post on the excellent organicax blog briefly shows the […]

Location directive failures in Warehouse management module

This is a quick post about ‘Location directive failure’ functionality in the Warehouse management module in AX 2012 R3. It’s not covered in the Warehouse management implementation guide, and is not mentioned on the TechNet pages either, and therefore worth writing about. The functionality can be configured in the Warehouse management parameters form, or using it’s […]

Retail Pricing on standard AX Sales order

In the U.K., a supplier of double-glazed windows has an offer which it has promoted on television for more than fifteen years, and as a result of this I cannot hear the phrase ‘Buy one get one free’, without silently repeating “I say, you buy one, you get one free”. This has gotten somewhat irritating over […]