Making better informed business decisions
“The way in which our business runs can be very seasonal. In the ramp up to Christmas we do 50% of our annual business and the scheduling gets hectic,” explains Moody. “Our warehousing status and reporting, inventory control, sales and forecasting needed to be slicker. Fast reporting and immediate information that we can act upon is what this business needs.
“We need a slice and dice approach to the way in which we view our information reporting and this is in order to make better informed business decisions throughout our operation. Production planning, inventory control and forecasting are all areas that have been under review and these are now blossoming.
Moody believes that the way in which the business now operates has been governed by a better understanding of how Dynamics AX draws together the different phases of the manufacturing, sales and the dispatch journey and highlights a more comprehensive reporting process that enables cost savings in key areas of the business.
“We are now in a better position to review simple issues like managing our procurement channels and planning for less waste used in our batch manufacturing. Our hope is that every phase of the business will blossom and eventually see a benefit.”
An example of this new found confidence, born from the freedom that AX allows, is the fact that Cottage Delight is now able to automatically place certain items “on stop”. This function proved very useful during the Christmas ramp-up period.
“During this period it is imperative that sales orders should not be placed for more than the quantity of products available,” explains Moody. “Now by using the default order settings form in AX we can place orders on stop when the available quantity has been reached whilst still allowing orders that have already been placed to be picked, packed, dispatched and invoiced even though the product code has been put “on stop”.
Another very simple, but highly important improvement to the way in which the business operated has been in the labelling operation.
“We use traditional cooking methods in manufacturing our products and they are governed by batches and often custom or seasonal order scheduling. Our products have a durable but carefully monitored shelf life,” confirms Moody