CRM

Developing your CRM strategy to meet your business objectives

With more than 100 successful integrated CRM implementations across a diverse range of UK and European companies including process manufacturing, distribution and process automation technology organisations, K3 Business Solutions has a proven track record of success.  Our dedicated team of CRM specialists has significant industry knowledge and expertise and is capable of delivering you more than just a CRM solution.

Test Drive Microsoft Dynamics CRM

K3 Business Solutions can ensure your CRM success

At K3 Business Solutions we understand that successfully implementing a CRM solution goes far beyond technology and that any solution requires an understanding of your customers, employees and management team. Change management, logical workflow, and collaboration are each essential elements of a successful implementation

We work closely with our customers to understand your business and help you develop your CRM strategy. Based on your requirements, we design and implement an integrated solution to meet the needs, aims and objectives of your business.

We have the unique combination of strong Microsoft Dynamics CRM and Microsoft Dynamics NAV Skills and a comprehensive understanding of Microsoft technologies and ensure you make the most from your Microsoft Dynamics investment.

K3 Business Solutions, CRM consultancy practice, work with you to mitigate risk and work towards agreed objectives, and to succeed by having the correct steps in place.

We have Microsoft Dynamics CRM customers across many industries and have particular experience working with companies in the following sectors:

  • General Distribution
  • Hi Tech Distribution
  • Wholesale
  • Manufacturing
  • Service Providers

Hosted CRM


The new version of Microsoft dynamics CRM 2011 is a big improvement on previous versions. There are a number of key improvements including, an updated and vastly improved user interface, next generation native Microsoft Outlook client, new business intelligence functionality and tighter integration with Microsoft Office.What’s NEW in Microsoft Dynamics CRM 2011?

The new software, designed for both cloud-based and on-premises deployments, is Microsoft’s latest attempt to gain ground in the CRM marketplace. Microsoft Dynamics CRM 2011 will deliver the vision of “The Power of Productivity”, giving customers familiar, intelligent and connected experiences for people inside and outside an organisation.

  • Familiar Experiences – Deeper integration with Microsoft Office tools, such as Outlook, Excel, Word and the contextual ribbon ensures a more natural and familiar working experience reducing training requirements and improving user adoption
  • Intelligent Experiences – Helping people make informed decisions by giving them better intelligence about their organisation, customers and other relationships by giving then new ways to visualise their data and analyse details
  • Connected Experiences – Connecting people, processes and data from inside and outside an organisation to work together more efficiently and effectively.

Just some of the new core functionality that will be found in Microsoft CRM 2011:

New Business Intelligence Functionality – The new real-time dashboards in Microsoft Dynamics CRM 2011 deliver advanced business intelligence functionality that is simple to use.

Microsoft Dynamics Marketplace – Microsoft Dynamics Marketplace is an online solutions catalog that helps developers accelerate and extend their Microsoft Dynamics CRM Online implementations. The marketplace is fully integrated with Microsoft Dynamics CRM 2011.

Tight Integration with Microsoft Office – Microsoft Dynamics CRM 2011 introduces a new Office 2010 contextual ribbon for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients. The ribbon delivers a consistent, familiar navigation and user experience.

Customising and Sharing – Microsoft Dynamics CRM 2011 introduces what the vendor calls ‘solutions,’ which are ways to save customisations and share them with others. Users can create a solution or import a solution created by a developer outside the organisation.

Advanced User Personalisation – Microsoft Dynamics CRM 2011 lets users configure their workplaces to meet their specific roles and information needs. Personalising a workspace allows users to set the default pane and tab that display when they open Microsoft Dynamics CRM Online.

Role-based Forms and Views – Microsoft Dynamics CRM 2011 displays forms and views based on user roles. This role-tailored design ensures that users have fast access to the relevant information they need. Role-based forms and views also prevent users from seeing data that they are not authorised to view.

Once people have seen an intro to Microsoft CRM they are keen to arrange a tailored demonstration based on their business requirements. We have a huge amount of experience in Microsoft Dynamics CRM and can design the perfect solution to fit your exact requirements across multiple industries and multiple sites.

Contact us today to discuss your CRM requirements in more detail and find out how we have helped some of our other customers.

Contact K3 Business Solutions on: 0844 225 2480 or Email: simplydynamics@k3btg.com