Microsoft Dynamics CRM 2011, what’s new?
The new version of Microsoft dynamics CRM 2011 is a big improvement on previous versions. There are a number of key improvements including, an updated and vastly improved user interface, next generation native Microsoft Outlook client, new business intelligence functionality and tighter integration with Microsoft Office.What’s NEW in Microsoft Dynamics CRM 2011?The new software, designed for both cloud-based and on-premises deployments, is Microsoft’s latest attempt to gain ground in the CRM marketplace. Microsoft Dynamics CRM 2011 will deliver the vision of “The Power of Productivity”, giving customers familiar, intelligent and connected experiences for people inside and outside an organisation.
- Familiar Experiences – Deeper integration with Microsoft Office tools, such as Outlook, Excel, Word and the contextual ribbon ensures a more natural and familiar working experience reducing training requirements and improving user adoption
- Intelligent Experiences – Helping people make informed decisions by giving them better intelligence about their organisation, customers and other relationships by giving then new ways to visualise their data and analyse details
- Connected Experiences – Connecting people, processes and data from inside and outside an organisation to work together more efficiently and effectively.
Just some of the new core functionality that will be found in Microsoft CRM 2011:
New Business Intelligence Functionality – The new real-time dashboards in Microsoft Dynamics CRM 2011 deliver advanced business intelligence functionality that is simple to use.
Microsoft Dynamics Marketplace – Microsoft Dynamics Marketplace is an online solutions catalog that helps developers accelerate and extend their Microsoft Dynamics CRM Online implementations. The marketplace is fully integrated with Microsoft Dynamics CRM 2011.
Tight Integration with Microsoft Office – Microsoft Dynamics CRM 2011 introduces a new Office 2010 contextual ribbon for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients. The ribbon delivers a consistent, familiar navigation and user experience.
Customising and Sharing – Microsoft Dynamics CRM 2011 introduces what the vendor calls ‘solutions,’ which are ways to save customisations and share them with others. Users can create a solution or import a solution created by a developer outside the organisation.
Advanced User Personalisation – Microsoft Dynamics CRM 2011 lets users configure their workplaces to meet their specific roles and information needs. Personalising a workspace allows users to set the default pane and tab that display when they open Microsoft Dynamics CRM Online.
Role-based Forms and Views – Microsoft Dynamics CRM 2011 displays forms and views based on user roles. This role-tailored design ensures that users have fast access to the relevant information they need. Role-based forms and views also prevent users from seeing data that they are not authorised to view.
Once people have seen an intro to Microsoft CRM they are keen to arrange a tailored demonstration based on their business requirements. We have a huge amount of experience in Microsoft Dynamics CRM and can design the perfect solution to fit your exact requirements across multiple industries and multiple sites.
Contact us today to discuss your CRM requirements in more detail and find out how we have helped some of our other customers.
Contact K3 Business Solutions on: 0844 225 2480 or Email: SimplyDynamicsERP@k3btg.com