Agile supply chain management for better retailing
TheStockShop understood that to in order to fulfil this growth strategy it needed a better system for managing store inventory, ordering and distribution, as well as improved point-of-sale automation. Previously TheStockShop used Sage Line 50 and ePOS solution Top to Toe but the two systems struggled to meet the demands of the growing business. As Mark explains, “Before NAV, we used to manually allocate stock and because of the time this took we were only able to deliver to our stores twice a week.”
TheStockShop needed an “all in one” solution and having spoken to a number of Microsoft resellers it chose Microsoft Dynamics NAV. As well as managing and upgrading the solution, K3 has implemented K3 Pebblestone Fashion. This module is designed specifically for fashion businesses, and handles all of the essential pre-sales to supply business processes including sourcing, purchasing, logistics, warehousing and financial administration. It enhances the core functionality, features and capabilities of Microsoft Dynamics NAV to provide a single, easy to use and fully integrated solution for fashion retailers such as TheStockShop.
Stock distribution is now fully automated in Microsoft Dynamics NAV with all the product variables handled by K3 Pebblestone Fashion. Mark adds, “Using NAV we have moved to an automatic distribution system and now send out deliveries every day to our stores. This has enabled us to reduce the stock holding in our stores and allows us to more rapidly respond to demand.
“We can now pinpoint which product/store combinations need to have their levels increased without looking through all levels. We can also now get a list of unallocated stock, including being able to look at which styles have not been sent to a particular store, so eliminating human error.”
TheStockShop uses an ePOS solution in its 26 stores integrated with Microsoft Dynamics NAV that has made the retail operation quicker and more responsive, as Mark explains. “NAV has enabled us to streamline our customer requisitions process and deliver sales and stock information to the stores so that the store managers can see their progress against our budgets. Moving to a newer technology platform also improved the time needed to serve an individual customer – it’s now much faster to process the transaction through the till and card machine.”