Ty.phoo Tea was established in the UK in 1903 and since then has grown from strength to strength with a number of diverse and successful brands. Ty.phoo was acquired by Apeejay Surrendra Group and launched as the Ty.phoo Tea Company in 2005.
When re-launched, Ty.phoo had little in the way of existing IT infrastructure. “The previous owners had centralised IT resources but when launched as the Ty.phoo Tea Company we had virtually nothing at all,” explained Geoff Hickman, Ty.phoo’s IT Manager. And to make matters even more complicated, we had just one year to design, install and implement new business systems with supporting infrastructure.”
Ty.Phoo’s new Enterprise Wide Information System had to encompass all aspects of financial control, human resources, marketing and demand planning, manufacturing planning and control, purchasing, inventory control, warehousing, sales order management, 3rd party logistics services, and EDI. Recognising the enormity of the project and realising that they would need expert external assistance if they were to meet the extremely tight deadlines, Ty.phoo approached a number of specialist solution providers before deciding to partner with K3 Business Solutions.
“In the past, K3 Business Solutions had partnered with our previous parent company for a number of IT projects,” continued Geoff Hickman. “Our prime objective was to identify a suitable financial system and associated infrastructure so we evaluated a number of solutions including SAP, Open Accounts and Microsoft Dynamics. Microsoft Dynamics NAV ticked all of the boxes; it was powerful, flexible and could easily be integrated with other applications and fitted in with our budget.”